Your satisfaction is our priority.
- Return Window: You can request a return within 7 days of receiving your product, provided the item is unused and in original condition.
- Damaged/Incorrect Items: If you receive a defective or incorrect product, please contact us with photo evidence, and we will resolve it promptly.
- Refunds: Once your return is approved, the refund will be processed to your original payment method within 5–10 business days.
- Non-Returnable Items: Certain personal pet care items and perishable goods may not be eligible for return.
Note: Products are shipped from international fulfillment centers.